Jake begins to believe that his blindness makes him less of a person. The feeling sets in after he allows a crook carrying cash from Chris's register to walk right past him and out of the diner. Jake even holds the door open for the thief. After Chris and John's attempts to cheer him have the reverse effect, John figures a hockey game may help take Jake's mind off of the matter. But while the two are at the game, Jake believes he hears the robber's voice and he wants John to make a citizen's arrest.

Becker's old college roommate Rick Cooper, a recovering alcoholic, comes to town to make amends; but John was unaware until now that Rick was the one behind the misdeeds he confesses, which include stealing and sleeping with his wife. Meanwhile, Margaret spends time with Cliff, the medical supply salesman, until Linda accuses her of having an affair with him; and Bob becomes obsessed with his supposedly imminent death.