The team is baffled as to why no family members come forward after a Latino boy is abducted in mildde of the day time from a street in Spanish Harlem.

When a spoiled heiress in her early twenties is kidnapped, the team has to work against the clock to save Chelsea, who is being featured on a website giving fans the option to choose whether she lives or dies. As they continue to investigate her disappearance, the team learns that Chelsea had finally been starting to grow up, but she may not have time to enjoy her new life.

Seven years ago, a thirteen-year-old girl named Amber Bryce went missing, and suspicion fell on her boyfriend, then-seventeen-year-old Curtis Horne. When Daisy Thorpe, who had become obsessed with getting justice for Amber's death, also ends up missing, the team is called in to investigate. While Martin and Danny work from the office, Sam and Jack work in the field, starting their investigation with the local cleric, Amber's father, and trying to find out why Curtis Horne has stayed in town all these years. While Vivian is home having troubles with Reggie, Martin makes a decision about his relationship with Sam.