For the first time in years, someone other than Little Gary Patel is in with a chance of being top salesman of the month. As the boys vie for position, Janine moons over her new boyfriend, Don.

Lance is off on his second honeymoon. Janine is in charge and teaching Christopher to go the extra mile for his customers, and Ashley has got a date with a soldier - what's the worst that can happen?

It's Austerity Britain 2011 and times are hard and getting harder. With star salesman Little Gary Patel still detained at Her Majesty's pleasure, the ever-resourceful sales staff of PhoneShop Sutton are feeling the pinch and something has to be done.

As Ashley and Jerwayne attempt to make some extra money on the side, Shelley goes on the warpath, and Janine finds herself socialising with the cream of Croydon society.