It's Valentines Day and a box of chocolates has been left in the smoking room, but an ambiguous and badly spelt note left with them makes the identity of the recipient unclear. Clint thinks they are for him, Robin hopes they are for him. Meanwhile Heidi has returned from maternity leave, trouble is, nobody seemed to notice she had gone.

It's lunch-hour and it's raining. Janet is supposed to be getting Sharon's lunch, but she's more concerned about keeping her hair dry. A magazine questionnaire reveals more about the smokers than they want to know. While Janet considers rebelling against Sharon, Annie is trying to get Barry's lunch. Then their peace is disturbed by Gordon - a non-smoker.

A new temp has arrived and she has already managed to get Barry out of his trousers. Barry is smitten with her, but Len dreams only of Mickey Mouse. Lilian is back from her holiday, with cheap cigarettes and tales of 'Aristotle'.

It's Lilian's birthday: Yvonne and Lois are organising nibbles, Annie is trying to chat Robin up and Sharon's attempts to mix with her workforce succeed only in driving Gordon to drink. Robin is hoping Ben from the post room will finally turn up.

Janet's nephew Dominic shadows Robin for the day for his university thesis.

A severe snowstorm has brought the roads to a gridlock and trapped everyone at work after hours.

The smoking room has been vandalised during a break-in. The smokers try to identify the culprit and end up suspecting everyone. Barry has even drawn up a list of possible suspects; Which brings us to, Robin - Just how did he get that black eye?

It's April Fool's Day and instructions have come from head office to mark the occasion with practical jokes to boost staff morale. Sharon - predictably is against the idea, but that doesn't stop Janet distributing the suitable props she has been issued around the building.

The smokers are not in the least bit interested; they feel that life plays enough cruel jokes on you.

The fact that Janet has a boyfriend is surprising enough, but the fact that he has proposed and she had accepted is even more surprising.

Most of the smokers are delighted for her, especially as she has brought champagne to the smoking room to celebrate, but Robin is concerned: is she rushing things?