The Garveys make it as far as Alicante airport before their holiday begins to go wrong. Donald and Jacqueline hold a protest after Joyce Temple Savage refuses to give them a room. Kenneth is left feeling scared by some strange messages he’s been receiving. Liam and Lesley decide to intervene.

Jason Gallagher shows up at the hotel looking for some bar work. He manages to impress Joyce much to Mateo's annoyance. Clive Dyke discovers his daughter Bianca wandering through Alicante Airport looking upset. Tiger Dyke is able to persuade Michael to help him steal the hotel’s all inclusive wristbands and sell them in town.

Martin wakes up in bed with Bianca. Kenneth and Liam have to move a customer out of the salon. Joyce installs a volleyball court by the pool, and Tiger teams up with Michael.

When Joyce heads off on a mini-break leaving Les in charge, it is not long before he starts throwing his weight around. Barking orders, he sacks Mateo and the staff revolt.

Mick breaks the news of Madge's diagnosis to the family. Michael reacts by heading to the beach with Tiger. Kenneth decides to go on a health drive. The hog roast goes badly wrong.

The group CEO demands that Joyce returns the hotel to three-star status. An old friend of Donald and Jacqueline's is in town. Elena the pedalo-hire girl comes looking for Michael.